Privacy Policy
This Privacy Policy explains how Buddy's Food collects, uses, discloses, and protects personal information when you use our websites, applications, online ordering services, and related services.
1. Information we collect
We may collect account and contact information, order and pickup details, communications, promotion activity, device and usage information, and information needed to process payments. Payment card details are handled by payment providers and are not intended to be stored by Buddy’s Food.
2. How we use information
We use personal information to create and manage accounts, process and fulfill orders, provide customer support, send service messages, administer promotions, prevent fraud, improve our services, comply with legal obligations, and send marketing where permitted by law.
3. How we share information
We may share information with service providers that support payments, hosting, databases, communications, analytics, delivery or pickup operations, and customer service. We may also disclose information where required by law, to protect rights and safety, or as part of a business transaction.
4. Cookies and analytics
Our digital services may use cookies, local storage, device identifiers, and similar technologies to keep you signed in, remember preferences, understand usage, measure performance, and improve functionality. Browser or device settings may allow you to limit some technologies.
5. Retention and security
We retain information only as long as reasonably needed for the purposes described in this Policy, including legal, accounting, fraud-prevention, and operational requirements. We use reasonable administrative, technical, and physical safeguards, but no system can guarantee absolute security.
6. Storage and international processing
Our service providers may process or store information outside Ontario or Canada. When information is processed in another jurisdiction, it may be subject to that jurisdiction’s laws and lawful access requirements.
7. Your choices and rights
Subject to applicable law, you may request access to or correction of your personal information, withdraw consent where consent is the legal basis, unsubscribe from marketing, or request account deletion. Some information may be retained where required or permitted by law.
8. Children’s privacy
The services are not directed to children who cannot legally consent to the collection and use of their information. A parent or guardian should contact us if they believe a child provided personal information without appropriate consent.
9. Changes to this Policy
We may update this Privacy Policy from time to time. The revised version becomes effective when posted with a new “Last updated” date.
10. Privacy requests
For privacy questions or requests, contact us using the information below. We may need to verify your identity before completing a request.
Contact us
Buddy's Fast Food Inc.
853 Boyd Ave, Ottawa, ON K2A 2C9
+1 (343) 254-5061
Buddysfastfoodinc@gmail.com